Carol Roever Associate Professor and Intern Coordinator Department of Business

Academic Degrees and Coursework

  M.S., University of Wisconsin-Whitewater, 1986, Whitewater, Wisconsin

• Major area of interest: Organizational Communication
• Coursework included: Introduction to Graduate Study, Seminar in Technical Research, Communication Theory, Nonverbal Communication, Cross-cultural Communication, Classical Rhetoric, Introduction to Organization Communication, Independent study of management/communication texts, Organizational Design.
• Thesis: A Test of Distance/Direction Theory and Demographic Variables as Predictors of Employee Communication Behavior in a Manufacturing Plant.
• GPA: 4.0
• Elected to Phi Kappa Phi

  B.S., Northwestern University, 1965, Evanston, Illinois

• Major: Public Address and Group Communications
• Minor: Philosophy
• GPA: 3.25
• Recipient of Outstanding Freshman Award
• Elected to Mortar Board
• Member, University debate team for three years
• Faculty Research Assistant, one year

Professional Memberships and Service

• Association for Business Communication
• Northwest Missouri Society for Human Resource Management
• Association of Professional Communication Consultants
• National Association of Investment Clubs
• Member, Board of Directors for Association for Business Communication
• Member of Editorial Board for Business Communication Quarterly
• Co-Chair of Planning Committee for regional meeting of the Association for Business Communication held in Kansas City, MO in March 200l

Honors and Awards

• l999:  Jesse Lee Myers Excellence in Teaching Award
• l998:  Faculty Service Award given by Region IV of the University Continuing Education Association
• l994:  Outstanding Woman Award given by the YWCA
• l993:  Jesse Lee Myers Excellence in Teaching Award

Certifications

• Trainer/Facilitator  for Development Dimensions International
• Trainer/Facilitator for Zenger Miller
• Facilitator for the Herrmann Brain Dominance Instrument (in process)

 Publications

• 2000  "Mead Corporation's Creative Approach to Internships:  Success in a Unionized Manufacturing Plant," Business Communication Quarterly, March 2000

• 1999  "Focusing on Our Core Business" in Business Communication Quarterly, June 1999

• 1998 "Using the Wall Street Journal to Stimulate Critical Thinking", Business Communication Quarterly, September 1998.

• 1997 "Preparing a Scannable Resume" in Business Communication Quarterly, March 1997.

• 1994 "Teamwork: Preparing Students for the New Reality" in Journal of Business and Technical Communications, October 1994.

• 1994 "An Affordable, Off-Campus International/Intercultural Class for Undergraduate Business Majors...One School's Model" in ERIC Clearinghouse on Languages and Linguistics, No. ED 373 550.

• 1994 "College Interns: A Valuable Resource for Small Businesses" in SBDC Quarterly Forum, July 1994.

• 1992 "Understanding and Using Constructive Criticism" in Regional Business Review, May 1992.

• 1992 "Writing Across the Business Curriculum: Integrating Written Communications in Required Business Courses" (co-authored with MWSC faculty colleague Diane Mullen) in Proceedings from Business Teaching Conference, "Quality in Education," in Minneapolis, MN, April 30-May 1, 1992, and "Production Supervision: Innovative Internships for Undergraduate Business Students" (presented with MWSC student intern Julie Martin and Employee Services Manager for Mead Products Rosemary Ellsworth) in Proceedings from Business Teaching Conference, "Quality in Education," in Minneapolis, MN, April 30-May 1, 1992.

Papers Presented at Academic Conferences, 1994 to Present

• 2001 Relating Traits of Successful Global Managers to Mental Diversity, co-presented with Debbie Scarfino at the European Convention of Business Communication: Europe and Globalization in May in Dresden, Germany.

• 2000 The Telephone: An Enduring but not always Endearing Communication Channel, presented at the annual convention of the Association for Business Communication in October in Atlanta.

• 2000 Telephone Skills: Still needed in the 21st Century, presented at the Midwest regional meeting of the Association for Business Communication in April in Indianapolis. 

• 1999 Preparing Students for Global Intercultural Experiences, co-presented with Debbie Scarfino at the annual convention of the Association for Business Communication in November in Los Angeles.

• 1999 Finding Your Clients, co-presented with Gerry Hynes, University of Missouri-St. Louis, at the annual meeting of the Association of Professional Communication Consultants, in November in Los Angeles.

• 1999 International Business Communication: Giving Students a Personal Perspective, co-presented with Debbie Scarfino at Conference: Business through Language and Communication in May in Helsinki, Finland.

• 1999 Teaching the Two C's Needed for Business Success: Critical Thinking and Creativity, co-presented with Gerry Hynes at the Conference on Teaching Communication in July at Ohio State University.

• 1997 Computer Scanning of Resumes: Listening to Users and Writers at Annual Convention of Association for Business Communication, Washington, DC. in November. Organized panel with representatives from Cerner Corporation and Resumix. Prepared bibliography on resume scanning.

• 1997 Resume Scanning: The Inside Story at Midwest Conference, Association of Business Communication in April in Dayton, Ohio.

• 1996 Co-presented two papers at annual convention of Association for Business Communication, Chicago, Illinois in November: Computer Scanning of Resumes: An Option for the Future, co-presented with MWSC student and Using Humor in the Business Communication Classroom co-presented with Roberta Krapels, Ph.D., University of Mississippi.

• 1996 How to Improve Team Projects: Using the Diversity Game to Form Student Teams, co-presented with Sharon Wagner at Midwest Marketing Association meeting in March in Chicago.

• 1996 Grammatik: The Good, the Bad, and the Ugly, co-presented with Jan Norton at First Annual MWSC/Society for Technical Communication Conference in March.

• 1995 Organized and chaired student panel, African-American Students Discuss Diversity Issues, for annual convention of the Association for Business Communication in November in Orlando, FL.

• 1995 The Diversity Game. Creating Teams and Neural Connectors that Make Learning Exciting, co-presented with Mark Wilcox, owner of The Brain Connection, at the annual Convention of Association for Business Communication in Orlando.

• 1994 Presented A Framework for Analyzing Business Messages and Grading Student Assignments and organized and chaired student panel "What our 'student' customers say about the Business Communication course" at the annual convention of the Association for Business Communication in November in San Diego, California.

• 1994 The Domino Effect and The Team Tower at the Communication Consultants Annual Convention in San Diego in November.

• 1994 An Affordable, Off-Campus International/Intercultural Class for Undergraduate Business Majors...One School's Model at the Conference on Languages and Communication for World Business and the Professions in April at Eastern Michigan University in Ypsilanti, Michigan.

Other Presentations

• Diversity in the Workplace
• Dilbert and Corporate Communications
• Business etiquette
• Business writing and speaking
• Teamwork

MWSC Service

  Committees:

• Member of the Service Scholar Committee
• Travel/Study Abroad Committee
• International/Intercultural Committee
• Secretary of Business/Continuing Education Analysis Team
• Appointed to Student Subcommittee of the Strategic Planning Committee

  Recent Presentations:

• Co-Presenter of "Discovering Who We Are" for MWSC Support Staff Retreat, December 2000
• Co-presented "Smart Uses of Smart Classrooms" for MWSC faculty, November 2000
• Presented workshop on thinking styles for Continuing Education Directors, May 2000
• Served as panel member for "The Student: Reducing Classroom Tensions," February 2000
• Presented program on business etiquette for fraternity pledges, March 2000

Community Service

• Board of Directors for Heartland Regional Medical Center
• Chair Service Quality Committee
• President of Board, January 2002
• T Service Organization
• President 200l-2002
• YWCA
  • Chair, Advisory Council